Change of Mind

Return Policy
  • 7 Days from date the order was recieved
  • 20 Days Internationally
  • Customer liable for postage
  • Exchange available
  •  

Incorrect Size

Return Policy
  • 7 Days from date the order was recieved
  • 20 Days Internationally
  • Customer liable for postage
  • Exchange available
  •  

Other

Return Policy
  • If you have any other returns that do not fit into the categories above please contact us, by email first so we can assist you appropriately.
  • Postage: Individual case by case basis
  • Exchange: Individual case by case basis
  •  

We offer free local delivery in South Africa on orders over the value of R1 200. All products are pre order 7- 10 days delivery lead time.  (excludes day of purchase).

REFUNDS
We take special care to ensure the high quality of our products so goods are inspected before packaging to ensure they are in excellent condition. Products are also packaged carefully to ensure a minimal chance of damage during transit. However, we know that occasionally faults will be overseen. We will gladly offer an exchange or a refund on a faulty item. All returns or exchanges in this case are subject to us receiving the item back within 7 days of you receiving the item.

Any faults found to have been caused through neglect or intentional misuse, will instantly void this guarantee. Please note that Sales items can unfortunately not be refunded.  

Please email us at  prior to returning the goods so as to inform us of your complaint, by doing this we are able to assist you in the correct manner. Returning items without any notice in the suggested ways will not be accepted.

CLOTHING 

 All sizes and measurements stated are approximate sizes and measurements and every effort is made to ensure accuracy. There may be a 1-2cm difference in our given measurements and in such cases the variance may not be considered as a defect or fault.

Please note any sale item/s, and  accessories  (due to hygiene reasons) are not exchangeable or refundable.

EXCHANGES

 We want you to be happy each and every time you shop with us! While we cannot refund for wrong choice or change of mind, we will happily exchange within 7 days and 20 day internationally  of receipt for a product of equal value. Please note no cash refunds.

All items must be returned in their original condition, unworn, unwashed with tags and packaging intact and accompanied by proof of purchase. We reserve the right to refuse if not returned in original condition.1 200

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